University Veterinary Care Center, 2619 Southwest 17th Street, Topeka, Reviews and Appointments (2024)

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G'Tobia Washington

15 Sep 2020

REPORT

i brought my cat in for chiropractic treatment and she walked out 20x worser than when I brought her in. She could barely move off the table, then when I brought her home she limped all over the house... Read More

i brought my cat in for chiropractic treatment and she walked out 20x worser than when I brought her in. She could barely move off the table, then when I brought her home she limped all over the house. The Doctor continued to adjust my cat after I told him that the Chiropractic treatment wasn't working. If you care for your animal, I really advise you not to bring your pet here!Update: I took my cat to another VET in town and they said she is doing worse, because the vet failed to look at the Xrays, like i requested 20x before going, and while visiting. the vet continued to lie, like he had the xrays but never did. then the lady over the phone said they didn't need xrays to provide chiropractor services. please be aware and do not bring your pet here! Read Less

MacKenzie Gibbs

27 Oct 2018

REPORT

If I could give 100 stars I would. They are amazing. They did everything they could to help me and my bearded dragon Meri and tried to work with me around my finance problems at the time. They really ... Read More

If I could give 100 stars I would. They are amazing. They did everything they could to help me and my bearded dragon Meri and tried to work with me around my finance problems at the time. They really cared about me and my dear Meri and after she passed they have been very helpful with my other dragon and my fears after loosing Meri. I recommend everyone with exotic pets (reptiles, birds, rodents) to this clinic because they are so wonderful and knowledgeable about all animals not just dogs and cats. I cant say anything bad about them and will continue going to them for ALL my veterinary needs for the rest of my life. Read Less

Missy White Broxterman

30 Jul 2018

REPORT

Horrible visit!!!!! I called a week before my sons two puppies were to get the second round of shots.... the first visit was health checks and shots for 7 puppies which totaled $350...... so I called ... Read More

Horrible visit!!!!! I called a week before my sons two puppies were to get the second round of shots.... the first visit was health checks and shots for 7 puppies which totaled $350...... so I called to see how much my son needed to plan on paying for 2 puppies second shots and they quoted me $38 per puppy which I thought to be kind of high but willing to pay ita.. he left saying he didn’t have enough because they charged him $140 for 2 puppies and all they did was give them ...one shot each!!!! Had we known they would charge $70 per puppy we would have gone somewhere else and that’s why I called and asked ahead of time!!!! And trying to call in the next day they say they are open at 8am but still not answering phones at 9:00am!!!! Horrible service!!!! No refund and their excuse was they misquoted and no refund. Do not go to this clinic!!!!! They lie and double charge without explanation!!!!!! See More Read Less

L Melton

1 Jul 2018

REPORT

can't get better than this. sounds cliché but it's True... the entire staff cares an treat you and your pet like they do.. they are knowledgeable, kind are willing to do what it takes. they leave the... Read More

can't get better than this. sounds cliché but it's True... the entire staff cares an treat you and your pet like they do.. they are knowledgeable, kind are willing to do what it takes. they leave the decisions to you and then deliver with 100% effort. Read Less

Becky Hiebsch

26 May 2018

REPORT

Took my granddaughters hamster Penelope in for respiratory issues and was givin an antibiotic. 3 doses later she is much better!!The doctor treated my hamster like it was a beloved pet :) Very gentle... Read More

Took my granddaughters hamster Penelope in for respiratory issues and was givin an antibiotic. 3 doses later she is much better!!The doctor treated my hamster like it was a beloved pet :) Very gentle and kind. Thank you University for saving our Penelope!! Read Less

Wayne nd Lori Harms

4 May 2018

REPORT

Dr Gratton and his staff are amazing. I can never thank them enough fir all they do for my pets. Top notch vet clinic. Only place for me and my dogs

Vickie Jacobs

14 Apr 2018

REPORT

I have used University Care Center for years. I had female dogs who where being bred and they were up to date on all of the ways to help having a healthy litter. Friendly and knowable staff. Dr. Gratt... Read More

I have used University Care Center for years. I had female dogs who where being bred and they were up to date on all of the ways to help having a healthy litter. Friendly and knowable staff. Dr. Gratton is a great chiropractor. Read Less

Megan DeLoach

8 Apr 2018

REPORT

I absolutely love taking my pets here, not only do they provide care for the average pets they deal with small animals, birds and exotics. The staff os really nice and reliable so they are the veter... Read More

I absolutely love taking my pets here, not only do they provide care for the average pets they deal with small animals, birds and exotics. The staff os really nice and reliable so they are the veterinary clinic I trust to take good care of all my babies. They understand how important the lives of your pets are and treat them like their own. Read Less

Jodi Adams Sturgeon

15 Mar 2018

REPORT

I have been a client of this practice since the late 80’s. The vets are the most kind, patient and knowledgeable around. When we had to put our old man, Jacque, down, Larry walked us through every ste... Read More

I have been a client of this practice since the late 80’s. The vets are the most kind, patient and knowledgeable around. When we had to put our old man, Jacque, down, Larry walked us through every step and stayed by our side. These folks are just plain good people! Read Less

Rene' Campbell

13 Mar 2018

REPORT

I've been taking my kitty to University Animal Clinic since I got him about 12 years ago. They're very caring, have good prices and my kitty isn't scared of them. They are good about explaining his ne... Read More

I've been taking my kitty to University Animal Clinic since I got him about 12 years ago. They're very caring, have good prices and my kitty isn't scared of them. They are good about explaining his needs and how they can provide his treatments. I would highly recommend them to others! 💖 Read Less

Karen Murphree

10 Mar 2018

REPORT

I starting using university vet YEARS ago when I owned exotic parrots. I no longer own parrots, but recently have acquired guinea pigs as my pets. Without exception, the care and knowledge that have b... Read More

I starting using university vet YEARS ago when I owned exotic parrots. I no longer own parrots, but recently have acquired guinea pigs as my pets. Without exception, the care and knowledge that have been provided for both my parrots and guinea pigs has been exceptional. Office visits are incredibly reasonably priced. They have the equipment and knowledge to do most any evaluative test or surgery. My primary vet has been Dr. Snyder so I am most familiar with him. His knowledge and "out of the box" thinking to care for my pets is amazing. ANYBODY with an exotic pet, or even a cat or dog should definitely check them out! You won't be disappointed. Read Less

Barbara Gitt

22 Feb 2018

REPORT

We just moved to the Topeka area from Colorado and are so happy to have found Dr. Amy Guernsey to provide care and advice for our special needs kitty. We took our kitty in for the first time today for... Read More

We just moved to the Topeka area from Colorado and are so happy to have found Dr. Amy Guernsey to provide care and advice for our special needs kitty. We took our kitty in for the first time today for her blood work and Dr. Guernsey was so patient with us and explained all our options and what the test results meant in such a way it was easy for us to understand. She treated us like we and our kitty were her most important patients and she had all the time in the world. We knew that we had made the right choice to trust our kittys’ care to Univ Vet Care Center! Read Less

Janelle Wenzl

6 Jan 2018

REPORT

We have taken our pets here for several years now. They are so patient and knowledgeable and the best animal handlers. So loving! They walked us through the loss of my Bear (our doggo) and the diagnos... Read More

We have taken our pets here for several years now. They are so patient and knowledgeable and the best animal handlers. So loving! They walked us through the loss of my Bear (our doggo) and the diagnosis and final stages of my Gonzo's (my mama's boy cat) diabetes. Thank you for your good care and compassion. Never felt they were trying to upsell us on anything or that they are outpricing anyone. Highly recommend University! Read Less

Bret Wilson

15 May 2017

REPORT

Found an injured baby rabbit and brought it here to be put down and they didn't care enough to help. Could care less about animals apparently.

Andrea Roos

2 May 2017

REPORT

The vet techs treat customers as if we are stupid and we are expendable. I don't think anyone at this office realizes customers pay their paychecks cause they sure don't treat us with any respect. The... Read More

The vet techs treat customers as if we are stupid and we are expendable. I don't think anyone at this office realizes customers pay their paychecks cause they sure don't treat us with any respect. The doctors are great. Their aids are a bunch of catty, trashy women that make it feel gross going there.Read Less

Belinda Hansford

15 Feb 2017

REPORT

Has always treated all of our fur/feathered/quilled babies as if they were your own. Even through bites, pokes, growls and thumps you have always been able to handle them and make them feel safe. So I... Read More

Has always treated all of our fur/feathered/quilled babies as if they were your own. Even through bites, pokes, growls and thumps you have always been able to handle them and make them feel safe. So I thank you my kids thank you and so do all of our babies for the past services that you have provided to us for the last 11 years and all of the future ones to come Read Less

Dee Carlson

15 Feb 2017

REPORT

Thnk u so much 4 takin care of my parrot Baby & answerin all my questions n ur advise i will b bringing all my birds & other animals there

Sandy Schrein Sweet

28 Jan 2017

REPORT

We love them. They just saved the life of my grandkitty. They currently care for my 5 cats and have held our hands and comforted us as we have lost other cats in the past.

Christine Hallauer

19 Dec 2016

REPORT

We have been taking our pet rats to this clinic since we moved here a year and a half ago. They get us in quickly and are very knowledgeable. We've seen Drs Snyder, Gratton and Guernsey but most of th... Read More

We have been taking our pet rats to this clinic since we moved here a year and a half ago. They get us in quickly and are very knowledgeable. We've seen Drs Snyder, Gratton and Guernsey but most of the time we've seen Dr Guernsey. She will go out of her way to consult with the exotic animal director at K-State when needed. And she always returns our calls right away. We definitely appreciate this little gem in Topeka! Read Less

Ron Shipley

8 Dec 2016

REPORT

Rude staff, sloppy record keeping. Dr Snyder was the best. Not sure what has happened at the clinic....but will find out. The new owners only care about profit over pets. Obviously this clinic needs ... Read More

Rude staff, sloppy record keeping. Dr Snyder was the best. Not sure what has happened at the clinic....but will find out. The new owners only care about profit over pets. Obviously this clinic needs profit to survive, but not at the ridiculous exspence of my pets. Be on alert and please beware in my opinion. Read Less

Stacy Norgaard-Pedersen

7 Dec 2016

REPORT

Good place to take exotic pets.

Michael Pisocki

4 Nov 2016

REPORT

They are knowledgeable on rat care. rats are an underestimated pet and require lots of love and attention. Dr. Snyder knows his stuff.

Jennifer Elliott Golding

27 Oct 2016

REPORT

I LOVE this place! They helped to save the life of our bearded dragon ,Spyro. They are knowledgeable, kind and reasonably priced. I would recommend them to anyone

Margaret Reynolds

4 Jun 2016

REPORT

Thank you so much to Dr. Snyder and his wonderful staff for taking care of my rat so many years ago and currently my Rottweiler Trout who was born with hip dysplasia and arthritis. Instead of having t... Read More

Thank you so much to Dr. Snyder and his wonderful staff for taking care of my rat so many years ago and currently my Rottweiler Trout who was born with hip dysplasia and arthritis. Instead of having to put him down the week after we got him, Dr. Snyder has given us all kinds of information about his condition and how to keep him comfortable. His vet assistants are great as well, being friendly and fully capable of handling him (even if it takes a few of them). Instead of only having two weeks with Trout, he just turned five years old thanks to Dr. Snyder and his team. Couldn't ask for a more competent and friendly doctor. Read Less

Joshua Pesina

6 Apr 2016

REPORT

Great vets who've been taking care of my dog for awhile. But today after a short examination and a long repeated discussion they billed me nearly $90 for a half-nail clipping and a weeks worth anti... Read More

Great vets who've been taking care of my dog for awhile. But today after a short examination and a long repeated discussion they billed me nearly $90 for a half-nail clipping and a weeks worth anti-inflammatory. My dogs examination was about 10 minutes but the rest of today's visit was literally listening to a vet talk. I told the folks there, i'd have to return in a day as i didn't carry that much on me at the time and I wasn't excepting it to be so high but if they could just bill me or something to that extent. without even a moment the clerk asked " so could you call your father ?" Sorry what? (Now forgive and forget was the reason I rated this vet 5 stars because the attention my dog was given but the question was simply disappointing to say the least and something i really wouldn't recommend doing to your average customer- not a good choice) Anyways, after humoring her with a fake call out, the middlish aged woman at the desk requested that i have my father call tomorrow. That really was not something i wanted to hear for the first time let alone the second.I do plan on going back soon, paying the bill and finishing out my dogs treatment but because of this incident i may not be coming back. The intrusion really disappointment me. Let it be known I'm a guy close to his mid 20's. Definitely not going to waste time listening far to patiently again. Read Less

Sarah Elspeth Velasquez

16 Nov 2015

REPORT

I took my duck in for a possible case of bubble foot. Everyone was so nice and helpful. She got really good attention and I got some good advice. Very happy! We will be going back if I ever have more ... Read More

I took my duck in for a possible case of bubble foot. Everyone was so nice and helpful. She got really good attention and I got some good advice. Very happy! We will be going back if I ever have more bird problems. Read Less

Tawny Stottlemire

30 Jul 2015

REPORT

I started taking my pets here in 1985 and have always appreciated the personal and empathetic care we ALL get from Docs Snyder and Gratton, as well as staff. They're great.

Sami Kennedy

18 Jul 2015

REPORT

My 9 year old Aussie with hip dysplasia received his second dose of stem cells last week and was able to jump on the bed this morning. Something he had not even attempted for over 3 years! Thank you f... Read More

My 9 year old Aussie with hip dysplasia received his second dose of stem cells last week and was able to jump on the bed this morning. Something he had not even attempted for over 3 years! Thank you for all you do! Read Less

Emily Fawcett

14 Jan 2015

REPORT

Dr. Snyder has been most compassionate during my time of confusion and need. Hes never even met me, or my pet, and yet he is going above and beyond to help. He takes time out his day to assist me duri... Read More

Dr. Snyder has been most compassionate during my time of confusion and need. Hes never even met me, or my pet, and yet he is going above and beyond to help. He takes time out his day to assist me during a very scary time in mine and my pets life. He certainly doesnt have too. Saying Im appreciative isn't enough. I cant thank him enough either. Rusty will be coming here to seek additional therapy and care while hes on this earth with us. I will also make the drive here with some of my other rescues and its a great comfort to know I finally have a place to take our rescued exoctics! Thank you for being apart of Team Rusty! Read Less

Jamye Buelke Naramore

2 May 2014

REPORT

These veterinarians are great! My husband and I had sick baby ducks. Our local vet did not know what to do. She referred us to University. Dr. Amy, Dr. Gratton, and Rose were FANTASTIC. They were ... Read More

These veterinarians are great! My husband and I had sick baby ducks. Our local vet did not know what to do. She referred us to University. Dr. Amy, Dr. Gratton, and Rose were FANTASTIC. They were patient, incredibly caring, and amazingly knowledgable. Just as the other reviews, they spent an incredible amount of time with us -and didn't treat us like we were weird for bringing in a tub of baby ducks. They are really amazing folks - and we will return with our other pets (though a considerably longer drive) because of the great care they give. Read Less